Refund policy
We have a cancellation policy, which means you can cancel your order as long as it hasn't been picked up yet.
To start a cancellation, you can contact us on 0414 622214 or at service@bevs.au
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received your cancellation, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@bevs.au.